Know the account terms before entry
These Terms & Conditions explain who may open an account, how we verify account details, which actions can pause access and how a request is handled. Eligibility depends on local law, and you must provide accurate details during the account step, including the phone check before
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access. Your account remains personal; do not share its sign-in details or use another person’s wallet. A payment record must match the account details when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. If a transaction needs checking, we may ask for
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the receipt or reference shown in your cashier history. The terms also describe account closure, corrections, restricted activity and updates to this policy. Read the current wording before opening an account, and contact our support route if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.